This is good insight. My takeaway is to have a moat layering strategy. It's not one moat but a series layered to create value. Also, you introduce 2 interesting new moats to consider: Trust & CX. You can't just talk about them but document how they are built into your business model. We tend to prioritize technical moats but trust is critical in this market.
This is good insight. My takeaway is to have a moat layering strategy. It's not one moat but a series layered to create value. Also, you introduce 2 interesting new moats to consider: Trust & CX. You can't just talk about them but document how they are built into your business model. We tend to prioritize technical moats but trust is critical in this market.